GharGo collects only the data it needs to help you find or list a PG, keeps it safe, and never sells it.
1. What we collect
| Who | Data | Why |
|---|---|---|
| Everyone | Mobile number, name, where you heard about GharGo, WhatsApp choice | Login, account, updates you agree to |
| Everyone | Login history: time, device and app version, IP address, approximate city | Account security, stopping fake or stolen accounts |
| Everyone (only if you allow) | Your GPS location once at each login, and when you tap “PGs near me” | Security, and showing PGs near you |
| Students | Visits, shortlist, “took this room” and “still staying” answers, GharGo ID | Booking visits, confirming stays |
| Students | Referral code, rewards, UPI ID for withdrawals | Refer and Earn payouts |
| Owners | Personal details, PG details, photos, rooms and rent, PG location | Listing your PG |
| Owners | ID type and last 4 digits only (seen at the visit, never uploaded) | Verifying the owner |
| Owners | Commission payments and UPI reference numbers | Commission records |
| Owners | Student khata entries the owner adds | The owner’s own rent records (the owner is responsible for this data) |
We remove hidden location data (EXIF/GPS) from photos you upload. We do not collect Aadhaar or PAN copies.
2. Who can see your data
- Owners see only what is needed for a visit or a stay. Owners do not see the real mobile number of students who came through GharGo in the khata.
- Students never see a PG's exact location, only how far it is from them.
- GharGo's admin and team see data only to run the service.
- Service providers we use (hosting, SMS for OTP, WhatsApp) get only what they need.
- We share data with police or courts only when the law requires it.
- We never sell your data.
3. How long we keep it
- Login history: 180 days.
- Account data: while your account is active. After you ask us to delete it, we delete it within 30 days, except records the law requires us to keep (such as payment records).
4. Your rights
You can ask to see, correct or delete your data, or withdraw your consent, by writing to ghargo.app@gmail.com. You can turn off location for GharGo anytime in your phone settings; the app still works.
5. Safety
OTPs, login tokens and passwords are stored only in hashed form. Data travels over secure (HTTPS) connections.
6. Age
GharGo is only for people 18 and older.
7. Changes
We will show a notice in the app before big changes to this policy apply.
8. Grievance contact
Kamrul Hassan, GharGo, Assam, India. Email: ghargo.app@gmail.com. We reply within 30 days.
Questions? Write to ghargo.app@gmail.com.